Effective Date: May 1, 2026
Last Updated: September 10, 2026
Trussville Animal Hospital (“Trussville Animal Hospital,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains the information that may be collected when you visit https://trussvilleanimalhospital.com (the “Website”), how we use and disclose that information, and the choices available to you.
Trussville Animal Hospital is a veterinary hospital located in Trussville, Alabama. Our Website is intended primarily to provide information about our veterinary practice and services to Website visitors in Trussville and surrounding areas of Alabama and to allow those individuals to contact us or request appointments.
Information You Choose to Provide
You are not required to provide personal information simply to browse our Website. If you contact us, submit an appointment request, or otherwise communicate with us through the Website, you may provide information such as your name, email address, telephone number, your pet’s name and information about your pet, requested appointment information, and information you include in a message or other communication to us.
Please do not submit sensitive personal information that is unnecessary for your request.
Information Collected Through Normal Website Operation
The Website may use technologies that are necessary for its operation, security, functionality, analytics, and performance. When you visit the Website, certain information may be collected automatically, including:
- Internet Protocol (IP) address;
- browser and device type;
- operating system;
- date and time of a request;
- pages or resources requested;
- referring website or URL; and
- interactions with the Website.
Trussville Animal Hospital does not sell personal information. We may disclose information to service providers and technology providers that assist us in operating, securing, analyzing, and improving our Website and marketing activities, as described in this Policy.
Analytics and Advertising Technologies
We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, and similar technologies, to understand how visitors use our Website, measure Website and advertising performance, and improve our services. These providers may collect information such as IP address, device and browser information, pages viewed, referring URLs, interactions with the Website, and approximate geographic information.
Some of these technologies may use cookies, pixels, tags, or similar technologies. Where required by applicable law, we provide visitors with appropriate choices regarding non-essential cookies and tracking technologies.
Information collected through analytics and advertising technologies may be processed by the providers of those technologies in accordance with their own privacy policies and terms. We encourage visitors to review the privacy information provided by those services for additional information about their data practices.
Sources of Personal Information
We may collect personal information directly from you when you submit a form or communicate with us, automatically through your interaction with the Website, and from service providers that assist us with Website operations, communications, appointment requests, analytics, or advertising.
How We Use Personal Information
We may use information you voluntarily provide to:
- respond to your questions and your requests;
- process and respond to appointment requests;
- communicate with you regarding your pet or veterinary services;
- provide requested veterinary services;
- provide customer service;
- operate, maintain, and protect our Website and business;
- maintain appropriate business records;
- prevent fraud, misuse, or security incidents;
- comply with applicable laws, regulations, court orders, or other legal obligations; and
- protect the rights, safety, and property of Trussville Animal Hospital, our clients, our staff, our patients, or others.
Submitting an appointment request through the Website does not establish a veterinarian-client-patient relationship. An appointment or veterinary relationship is established only when confirmed or otherwise established in accordance with applicable veterinary requirements.
Disclosure of Information
Trussville Animal Hospital does not sell or rent personal information. We may disclose personal information when reasonably necessary:
- to service providers that help us operate the Website or our veterinary practice;
- to provide veterinary services that you request;
- to comply with applicable law, legal process, or governmental requests;
- to protect the rights, safety, or property of Trussville Animal Hospital, our clients, staff, patients, or others; or
- in connection with a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction.
Service providers receiving personal information from us are expected to use that information only for the services they provide to us and as otherwise permitted by applicable law. Service providers may include website hosting and security providers, appointment and communications providers, email and SMS providers, analytics providers, advertising and marketing providers, payment or financing providers, and other vendors that support our veterinary practice.
Appointment Requests
Information you submit through an online appointment or contact form is used to respond to your request, communicate with you, arrange veterinary services, and maintain appropriate business records.
Please do not use an online appointment or contact form for a veterinary emergency. Contact the hospital or an appropriate emergency veterinary provider directly.
Third-Party Websites and Services
Our Website may provide links to websites or services operated by third parties, such as an online pharmacy, financing provider, maps service, social-media service, or other veterinary-related resource.
When you follow a link to a third-party website, you leave our Website. The third party’s privacy practices and terms govern your interaction with that service.
Trussville Animal Hospital does not control and is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Cookies and Similar Technologies
Our Website may use cookies and similar technologies to support Website functionality and security, understand how visitors use the Website, measure Website and advertising performance, and improve our services.
Some cookies may be placed by third-party service providers, including analytics and advertising providers, as described in the Analytics and Advertising Technologies section of this Privacy Policy.
Third-party websites that you visit by following links from our Website may use their own cookies and similar technologies. Trussville Animal Hospital does not control the technologies used by those websites after you leave our Website.
Your Cookie Choices
Where available, you may use our cookie preferences tool to manage certain non-essential cookies and similar technologies. You may also configure your browser to block or delete cookies. Blocking certain cookies may affect Website functionality.
SMS Privacy Policy
No mobile opt-in data or numbers will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms & Conditions
1. You will receive messages for upcoming appointments, scheduled services, and general customer care.
2. You can cancel the SMS service at any time. Just text “STOP” to the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text “START”.
3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.
4. Carriers are not liable for any delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Opting Out: Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.”
California Privacy and Online Tracking Disclosures
Trussville Animal Hospital is located in Alabama and provides veterinary services primarily to residents of Trussville and surrounding Alabama communities. Our Website is not specifically directed to California residents.
Some browsers provide privacy preference signals, including “Do Not Track” (“DNT”) and Global Privacy Control (“GPC”). Because there is not a universally accepted standard for responding to DNT signals, our Website does not specifically respond to DNT signals. Where applicable law requires us to recognize a qualifying browser-based privacy preference signal, such as GPC, we will process that signal as required by law.
As described in this Privacy Policy, we may use analytics and advertising technologies to understand Website usage, measure Website and advertising performance, and improve our services. Trussville Animal Hospital does not sell personal information for monetary compensation.
Reviewing or Correcting Your Information
If you have provided personal information to Trussville Animal Hospital and would like to request that we review or correct that information, you may contact us using the information provided on the Website. We may need to verify your identity before fulfilling a request. Certain information may need to be retained for veterinary, legal, accounting, security, recordkeeping, or other legitimate purposes.
Data Retention
We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including to provide veterinary services, maintain appropriate business and veterinary records, comply with legal obligations, resolve disputes, and protect our legal rights. Different types of information may be subject to different retention periods.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information within our control against unauthorized access, use, alteration, or disclosure. No website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
Children’s Privacy
Our Website is intended for adults seeking veterinary services and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website. If we learn that a child under 13 has provided personal information through the Website, we will take appropriate steps to address the information in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our Website, business practices, or applicable law. When we make changes, we will post the revised Privacy Policy on this page and update the “Last Updated” date above. We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided to us, please contact:
Trussville Animal Hospital
103 Watterson Pkwy, Trussville, AL 35173
Telephone: 205-655-8538
Email: info@trussvilleanimalhospital.com
Website: trussvilleanimalhospital.com